Who are we?
I am Donald MacDonald, trading as Work Fresh and I have the responsibility to look after your personal data. You can contact me on firstname.lastname@example.org
What information do we collect, and on what grounds do we process it?
We collect information directly on our website (https://workfresh.co.uk) and social media platforms through contact and sign-up forms. We process this information on the basis of consent.
We use a third-party service to manage the contact details provided in this way. The third-party service is fully GDPR compliant and you will have a clear option to withdraw consent every time we communicate with you.
Services and Products
We collect information when you submit it to us when requesting, or enquiring about, a service or product. We process this information on the grounds of contract.
When receiving a coaching service you will be sharing information with us that may be considered sensitive or personal. This information will be shared by you on the basis of providing a contract.
This information is never shared with any third party. All notes made during the coaching process are held securely, notes are transferred into an encrypted digital format within a few days.
Cookies are used to store your preferences, information when commenting on posts, information for booking a service, and to give anonymised tracking data to third-party applications (they don’t track who you are) e.g. Google Analytics.
We collect information about your use of our website such as your IP address, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. We use fully GDPR compliant third-party analytics service to provide us with this data.
We process this on the grounds of legitimate interests – to analyze your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising, to grow our business and to decide our marketing strategy.
Where we hold data for the purpose of marketing this will be held until such time as you opt-out. There will always be a clear method of opting out in all marketing communications.
When data and information is held in order to deliver a contract or service, the information will be deleted three years after completion of the contract or service. Contact details and testimonials will still be used for marketing purposes unless you inform us otherwise
You have the right, with respect to your data, to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
If you wish to exercise any of the rights set out above, please email me at email@example.com. We aim to respond within one month.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office, www.ico.org.uk. We would be grateful, however, if you would contact us first if you do have a complaint so that we can try to resolve it for you.
Last updated: 27th January 2020